Frequently Asked Questions 01.What are the hours of Wild Vine?Gates open at 630 pm, event ends 930 pm. We will begin scanning tickets and checking ids at 530 pm to ensure a quick and timely entrance. 02.What are the age restrictions?All ticket buyers and guests must be 21+ and provide proper ID. 03.Are pets allowed?As much as we love our dogs and goats, no animals are allowed for their safety and the safety of our guests. Service animals are the only exclusion. 04.What happens if it rains or snows?Despite rain or yes even snow, the show will go on. Please dress properly and you will have a great time regardless. 05.Do you offer refunds or exchanges?Tickets are non-refundable but are transferable. 06.Where is the event?Wild Vine is hosted at Zoo Knoxville, 3500 Knoxville Zoo Dr, Knoxville, TN 37914.